Terms & Conditions

Last updated on Sep 24th 2023

Welcome to NeedleWorks, your one-stop destination for quality clothing, fabrics, and expert tailoring services. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before proceeding with any transactions on NeedleWorks.

The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

1. Acceptance of Terms

By accessing or using the NeedleWorks website, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Use of the Website

2.1. Registration: You may need to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2. Accuracy of Information: You agree to provide accurate and complete information when placing orders, and to promptly update your account details to ensure accuracy. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

2.3. Prohibited Activities: You shall not engage in any activity that disrupts or interferes with the proper functioning of the website or any transactions conducted on NeedleWorks. This includes but is not limited to hacking, spamming, or any unlawful activity.

3. Products and Services

3.1. Product Information: We make every effort to provide accurate product descriptions, images, and prices. However, we do not warrant that product descriptions or other content on our website are error-free. If you encounter any discrepancies, please contact our customer support.

3.2. Pricing: Prices are subject to change without notice. The price displayed at the time of your order is the final price. NeedleWorks is not responsible for any errors in pricing.

3.3. Availability: All products and services are subject to availability. We reserve the right to discontinue or modify products and services without notice.

4. Orders and Payment

4.1. Order Acceptance: Your order constitutes an offer to purchase. Orders are subject to acceptance by NeedleWorks, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

4.2. Payment: Payment can be made through the available payment methods on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate.

5. Shipping and Returns

5.1. Shipping: Shipping fees and delivery times are provided during the checkout process. NeedleWorks is not responsible for delays or damages during shipping, but we will assist in resolving any issues to the best of our ability. In Store pickup is Free.

5.2. Returns: Please review our separate Returns and Refunds Policy for detailed information on our return process and policies.

6. Privacy and Data Security

We value your privacy and take measures to protect your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

7. Intellectual Property

All content, trademarks, logos, and designs on the NeedleWorks website are the property of NeedleWorks or its licensors and are protected by applicable copyright and trademark laws. You may not use, reproduce, or distribute any content without our explicit consent.

8. Termination

NeedleWorks reserves the right to terminate or suspend your access to the website and services at any time, without notice, for any violation of these terms and conditions.

9. Changes to Terms

We may update these terms and conditions from time to time. Any changes will be posted on our website, and your continued use of NeedleWorks after such changes signify your acceptance of the updated terms.

10 Website Usage

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

11 Other Terms

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information.

You may not create a link to this website from another website or document without NEEDLEWORKS’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us through our customer support number via Whatsapp @ 8073391133 or email us at hi.needleworks@gmail.com