Last updated on Sep 24th 2023
1. Information We Collect
1.1 Personal Information: When you make a purchase or register an account with NeedleWorks, we may collect personal information such as your name, email address, shipping address, billing information, and contact number.
1.2 Order Information: We collect information about your orders, including the products or services purchased, order history, and transaction details.
1.3 Tailoring Measurements: If you utilize our tailoring services, we may collect measurements and specifications necessary for tailoring your clothing.
1.4 Website Usage Data: We may gather information about your interactions with our website, including your IP address, browser type, device information, and browsing history.
2. How We Use Your Information
2.1 Order Fulfillment: We use your personal information and order details to process and fulfill your orders, including delivering products and tailoring services, sending order confirmations, and providing order updates.
2.2 Customer Support: Your information may be used to respond to your inquiries, provide assistance, and address any issues you may encounter.
2.3 Tailoring Services: If you utilize our tailoring services, your measurements and specifications will be used exclusively for tailoring purposes.
2.4 Marketing Communications: With your consent, we may send you marketing communications, such as newsletters and promotional offers. You may opt out of these communications at any time.
3. Data Sharing
3.1 Service Providers: We may share your information with trusted service providers who assist us in delivering our products and services, including shipping carriers and payment processors.
3.2 Legal Compliance: We may disclose your information when required by law, to protect our rights and safety, or to comply with legal processes.
4. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
6. Your Choices
6.1 Account Information: You may access, update, or delete your account information by logging into your NeedleWorks account.
6.2 Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting our customer support.
7. Children's Privacy
NeedleWorks is not intended for children under the age of 18. We do not knowingly collect or store personal information from individuals under 18 years of age.
9. Contact Us
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at firstname.lastname@example.org as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Thank you for choosing NeedleWorks. We are dedicated to protecting your privacy and providing you with a secure and enjoyable shopping experience.